Help Centre
How can we help?
Answers for everything Candela — from your first trade log to the AI coach.
Dashboard guide
Every number on your dashboard — what it measures, how it's worked out, and how to read it. Includes the full Candela score method.
MetaTrader 5
Integration guide
Getting started
Guides coming soonYour first login, your first trade log, and the weekly ritual.
Logging & journaling trades
Guides coming soonBefore/after screenshots, psychology tags, and the journal queue.
Statement upload
Guides coming soonExporting from MT5, and fixing import issues.
Plans & billing
Guides coming soonFree vs Advanced vs Pro, upgrading, cancelling, and refunds.
The AI coach
Guides coming soonWhat it can and can't do, and how to get useful answers from it.
Account & privacy
Guides coming soonYour data, exports, deletion, and keeping your journal secure.
Step-by-step guides with platform screenshots are being written alongside the platform itself.
Popular questions
Still stuck?
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